We are pleased to announce the launch of TextMyGov, a simple communication tool that allows residents to receive important updates and access information anywhere using texting technology!
To speed up notifications, improve safety, and keep our community informed, the city is transitioning away from physical door hangers! Text alerts will include:
- Water and sewer emergencies, including boil orders and backups
- Planned maintenance affecting service
- Road closures
- Utility shut-off for unpaid balances
- Other important city information
Please remain subscribed to the service! We will not spam you! Messages will only be sent when there is important information to share. If you choose to opt out, you may miss important city notices. To opt out of notifications you may text STOP to 91896.
View terms and conditions at: https://textmygov.com/opt-in-terms-conditions/
Frequently Asked Questions
How do I start receiving TextMyGov notifications?
If you have a utility account with the city you were auto-enrolled and should receive a welcome text on October 28th. If you do not receive the welcome text by October 29th please text MCCAMMON to 91896 to sign up.
Will the city or TextMyGov share or sell my phone number if I sign up?
No! Your phone number will never be sold or shared by either party.
How will I know the message is from the city and is not spam?
Messages from the city will always come from the phone number 91896. We will never send messages from any other phone number. The city will NEVER ask for private information, donations, or credit card information. If you aren't sure, please call the city office!
Is there an app for TextMyGov?
There is no app for TextMyGov, the only communication will be through text messages.
What if there is a link in a message from the city?
This will be typical! We may use the text message to get your attention but then direct you to the city website for additional information, if needed. Links sent from the city are safe to click on. Please verify that the message you received came from 91896 before clicking any links.
How do I opt out?
You may opt out by texting STOP to 91896 at anytime. Please be aware that if you opt out you will NOT receive a door hanger and may miss important city alerts. Accommodations will not be made for those who choose to opt out.
What if I accidentally opt-ed out, but I want the notifications?
Please sign back up by texting MCCAMMON to 91896.
What if I change my phone number? Will I need to sign up again?
Yes! Please opt in by texting MCCAMMON to 91896.
I don't have access to a cell phone that can receive text messages, what should I do?
Please come to or call the city office and we can discuss accommodations.
Will signing up for TextMyGov replace the information the city posts on its website, LED reader board, or Facebook?
No! The city will post information in these places in the event of an emergency. Planned maintenance events affecting a small number of residents may be posted in these places as needed.
Why is the city implementing TextMyGov?
Currently, when emergencies or planned maintenance affect city services, city staff create flyers and distribute them door-to-door to notify residents. Depending on staffing availability and the area affected, this process can take up to 12 hours to complete. This method is time-consuming, delays communication with residents, and takes city staff away from responding to the situation at hand, potentially extending the time needed to resolve the issue. TextMyGov will help improve response efficiency, reduce notification delays, and ensure residents who have signed up for alerts receive timely information about emergencies, service interruptions, planned maintenance, and other important city business.
If I reply to a text message, will someone at City Hall receive it and respond?
No! The system is one-way communication from the the city to you. If you need to contact city hall please call or email. If you receive a message that is asking for a response, this is NOT from the city.
How often will I receive texts from City of McCammon?
Only as necessary for planned maintenance, emergencies, shutoffs, road closures or other important city events. We will not spam you!
I am a landlord and rent out my home/apartment, should my tenants sign up for the service too?
Yes! Please ask your tenants to sign up for the service by texting MCCAMMON to 91896.
What is the cost for the service?
Message and data rates apply. You will not see an additional charge for this service on your utility bill. The annual cost to the city is $1,800, or approximately $150.00 per month. In 2026 alone, the city has experienced three planned maintenance events and two emergency events that affected city services. Each event requires city staff to prepare and deliver notices door to door to 360 homes. By implementing TextMyGov, the city expects to reduce overall notification costs and allow employees to focus their time on maintaining and restoring essential city services. The city believes this is a practical investment and responsible use of taxpayer dollars.